Monday, 24 July 2017

How to get the most out of your bulk SMS reseller business (part 4)

Managing users: 

If you have only one paying customer, which happens at a point, make the user feel like owning the site. Treat every user as important as you can. This won’t only make them stay for as long as nature permits; they won’t hesitate to recommend you to anyone that needs the service. 

A satisfied user is the best advertiser of any business.

Also, some people may see incentives, discounts, and promo as ways of keeping users. But we can authoritatively say that intimacy with users by way of timely congratulatory messages and unique customer service is worth more than a year-long discount.

Just make sure that your users experience an excellent service delivery with little or no cause for complaints. If you can guarantee this, you're on your way to achieving success.

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