Monday, 19 January 2015

Introducing our 2015 updated payment methods

Last year 2014, after analyzing our customer service feedback data we discovered (not surprisingly) that the biggest issues faced by our customers is delay in getting their SMS credits after making payments. This is a major pain-point because some customers were waiting from many hours to days to get their credits. We knew we had to fix this fast and we looked at all available options and scenarios.

We are glad to inform you that we have made considerable progress. We decided to automate our systems wherever possible and key investments were made to achieve this. Listed below are all our supported payment options listed from BEST to WORST.


1. Debit/Credit Card Payment (Instant Credit, Highly Recommended)

You need a Naira MasterCard, Visa or Verve card. This is the best payment option for SmsLive247 services, it is fast, secure, convenient, and does not require a trip to the bank or a call to our office, you get your credits instantly

After you log in, click on “Buy SMS” which can be seen on the top right corner or the left hand side of the webpage, select your card type and quantity of units you want to buy then make your payments, you will get your account credited instantly. It is very reliable and can be used during the weekends and public holidays.

2. Quickteller Website/Mobile App (Instant CreditRecommended)

You need a Naira MasterCard, Visa or Verve card. Using this method requires that you make payments from the Quickteller website or mobile App. 

To make payments, simply browse to http://quickteller.com/idevworks enter your phone number, email address and amount you want to pay in the fields provided. Remember to put your email address in the space provided for customer’s name. You will be redirected to a payment page where you will be asked to select your card type, enter your card number, expiry date and PIN. After entering the required details, click “PAY” and you will be credited instantly. 

This method is fast, convenient and reliable and it can be used during weekends and public holidays. Please note that this service costs a convenience fee of N100 which is charged by the Quickteller website.

3. PayDirect Bank Branch (Instant Credit, Recommended)

You need to walk into ANY bank branch! This is our NEWEST addition for instant payment. You can simply walk into any branch of any bank to make your payment. It is just like paying for DSTV or NEPA. You get your credits instantly!

See here for a list of all participating banks.

Simply walk into any Nigerian bank, pick up a deposit slip, write IDEVWORKS PAYDIRECT in the space provided for account name, write your email address in the space provided for depositor's name, skip the account number part, write the amount both in words and figures and then you tender it to the teller officer at the bank who in turn will request for the purpose of the payment (e.g. Bulk SMS, Reseller store setup). Your transaction will be processed and an e-receipt will be printed out and given to you upon completion of the transaction. 

This is now the ONLY bank payment option we would support going forward.  It is highly advised that customers who insist on going to the bank to make payments should use this method rather than depositing the money into our account.

4. Quickteller ATM (Instant Credit, Recommended)

You need to get to an ATM that has the Quickteller menu. You can make payments on a Quickteller enabled ATM machine by following the instructions: 


  • Insert your ATM card and enter your pin, select “Quickteller” from the main menu
  • Click “Pay Bills”
  • Select your account type (either savings, current or credit), a menu appears requesting for you to select your provider (either PHCN, DSTV etc.) 
  • Select “Others”, then enter your “Payment Code” for the provider you want to pay, which is “247000”
  • Enter your “Customer Reference Number”, which is your phone number
  • Enter the amount you want to pay, and you will be credited instantly. 


Please note that this service costs a convenience fee of N100 charged by the Quickteller service.

5. Online Bank Transfers (Not really recommended)

You need internet banking access and our bank account number. This method involves making online payments from your bank account to our bank account via your internet banking page. Each bank has its own specific procedure for going about this, so you may need to contact your bank if you intend using this service. Note that you may NOT get your credits instantly if you fail to use your email address in the remarks/description field, or if your internet banking application truncates your email e.t.c. In such cases, you need to call our customer service numbers to rectify the issue and get your credits.

6. Bank Deposit (Not Recommended)

Please do NOT use this payment option anymore. This is the usual payment option where you pay into our bank account. Although this has been the primary mode of payment for years, we now recommend other faster and less complex means. Many customers who use this method, still have to call the office to get their accounts credited manually due to typographical errors or wrong/misspelt narrations that may occur during the course of their transaction.

We hope that you will find this information useful and we remain at your disposal for any further clarifications you may need.

Thank you for choosing SmsLive247!

507 comments:

  1. This is a welcome development. Good to know the team at SMSLive247 are thinking customer-first service delivery

    ReplyDelete
  2. YOU GUYS MAKING MUCH IMPROVEMENT, INFACT I AM BOLD TO SAY IT THAT YOU ARE STILL THE BEST IN BULK SMS. I HAVE INTRODUCE YOU A NUMBER OF PEOPLE AND YOU HAVE NOT LET ME DOWN. KEEP IT UP..
    BUT I HAVE ALREADY MADE DEPOSIT THIS MORNING BEFORE I SEE THIS NEW DEVELOPMENT

    ReplyDelete
  3. Nice job. Is there any way to pay through internet, that I will just enter my master card code and my email and you people will credit my unit.

    ReplyDelete
    Replies
    1. Hi Customer,

      Kindly go through the payment options 1 and 2. It will help you.

      Thank you

      Delete
    2. Hello how can i buy BULK SMS ON LINE

      Delete
  4. Hello, I tried paying with my Naira mastercard and it gave me issues. I was told I had to go and register my atm at the bank for me to be able to make payments. I thought byou said it was instant and direct.

    ReplyDelete
    Replies
    1. Hi Bheolar,
      Some ATM cards are not enabled automatically for online transactions, there is probably a restriction on your card by your Bank, so you will need to enable the card before you can use it. This is not a restriction from SMSLive247. In the mean time, you can try out our other modes of payment.
      Thank you

      Delete
    2. Hello Bheolar,
      Do you have a token from your Bank to enable your online payment? if not, go to your bank and ask for Token to enable your online transactions. It is a security measure that protects your account from being tampered with by dubious people. If they don't use the token, ask them to enable your ATM for online transactions, you'd be glad you did because you can transact any business online even make payment without having to queue at the bank

      Delete

      Delete
  5. I am enjoying your service . I hope you will continue to improve on it

    Julius Ajiferuke

    ReplyDelete
  6. Glo numbers do not receive my sms from smslive247 platform. this has been an issue for months now. Currently I use different platform to be able to send messages to Glo lines. Kindly assist ASAP.

    ReplyDelete
    Replies
    1. Hi Austine,

      Globacom Nigeria does not accept the use of phone numbers in the content of your message or as the SenderID, such message will not deliver. Here is a little clue around that, include spaces in between the numbers, type the numbers in the content of your message in this format e.g 0803 333 3333 it will deliver. Thank you

      Delete
    2. Kindly clarify, which of the numbers needs to be spaced; sender number or receiver's number?

      Jimmy

      Delete
  7. Ur price is relatively high
    It'll do u some gud if u bring it down a little

    ReplyDelete
    Replies
    1. Hi Anthony,

      we are currently working on area whereby we can reduce the cost of the SMS units without compromising the quality of the service. You will be notified as soon as we've got a suitable solution.

      Thank you

      Delete
  8. Thank you 10 tymz for the development you guyz ve made it very OK keep it up.

    ReplyDelete
  9. Please I already paid through the old deposit method and my account has not been credited. My email is callapostletimthy@gmail.com, I paid #1000 at Ecobank on 03 february 2015, around 4:15pm.
    Please kindly credit my account. Thanks.

    ReplyDelete
    Replies
    1. Hi Apostle Timothy,

      Your account has been credited. A wrong email address was posted to us from the bank, that caused the delay. This is why this mode of payment is discouraged. Please endeavor to pay via Paydirect when you visit the bank to avoid delay next time.

      - Thank you

      Delete
  10. being trying to get your uba account number to make payments.
    the mastercard site has been funny.
    please avail me you uba account to enable me use my phone for the transfer

    ReplyDelete
    Replies
    1. Dear Customer,

      Click on "Buy SMS" on the top-right side of our site before you login too your account, there you will find the details you seek.

      Thank you

      Delete
  11. 4 years of good service delivery .. great.. I enjoy u

    ReplyDelete
    Replies
    1. Thank you very much for your commendations. Should you have suggestions on how to serve you better, Please do not hesitate to notify us.

      Regards

      Delete
  12. The good work u are doing shuld continue. I started using ur gateway abt 4 years ago and no regrets whatsoever but until on the 16th of january 2015 @ exactly 1:25pm, i sent a bulk sms and it wasn't delivered at all to any of d receipient, any refund?

    ReplyDelete
    Replies
    1. Hi Taiwo,

      Kindly send your email address to info@smslive247.com stating your complaint and the details of the message, our agents in charge of that will look into it and do the needful.

      We appreciate your continued patronage.

      Thank you.

      Delete
  13. how save its for bayer with ATM so to aviod froud ster

    ReplyDelete
    Replies
    1. Dear Customer,

      The page itself is controlled by Interswitch, it is only incorporated in our interface, so it is very reliable. Just ensure you follow the step by step guide provided, or call our support center for more clarification.

      Thank you.

      Delete
  14. PLS I JUST FINISHED A BANK DEPOSIT PAYMENT IN DIAMOND BANK FEW MINUTES AGO, DOES IT MEAN I WONT BE CREDITED BECAUSE I JUST READ IT NOW ON YOUR BLOG NOT TO USE THE PAYMENT OPTION AGAIN. WHTS GOING TO HAPPEN NOW ADMIN??? angelgabrielwalat@yahoo.com

    ReplyDelete
  15. PLS I JUST FINISHED A BANK DEPOSIT PAYMENT IN DIAMOND BANK FEW MINUTES AGO, DOES IT MEAN I WONT BE CREDITED BECAUSE I JUST READ IT NOW ON YOUR BLOG NOT TO USE THE PAYMENT OPTION AGAIN. WHTS GOING TO HAPPEN NOW ADMIN??? angelgabrielwalat@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. We are only introducing a faster means of payment, though you can still use the old options we have.

      Thank you

      Delete
  16. hi Deborah
    Im an old subscriber to smslive & i enjoy the service you render. Though ive had my complaints, this new e-payment methods is a welcome development.
    however i'd like you to help me out with an issue i wouldnt like to put out here. Pls check out my fone number from my smslive profile & call me, plssssss
    authenticaero@yahoo.com

    thank you

    ReplyDelete
  17. Pls the different btw PayDirect Bank Branch and deposit to bank.

    ReplyDelete
    Replies
    1. Hi Muinat,

      Although both payments require that you go to the bank, payments made via PayDirect Bank Branch receives the value instantly while Bank Deposits may delay, the tellers may post a wrong email address etc. All of these delays Bank deposits that is why we brought out this option.

      Delete
    2. will i need to fill teller in the bank if i want to use paydirect bank branch method

      Delete
  18. Good jobs guys. Av been using d bank deposit n av only ad issues once. Nevertheless I will take d faster route. Keep Improving.

    ReplyDelete
  19. Sometimes ago I decided to have my bulk-sms reseller website, i googled your website out, i got the advert of buying 1000 sms to enable you create my reseller web for me, i followed the instruction my 1000 sms were deducted up till my web has not been developed. my username is babareketaiwo@yahoo.com you check my history and transactions. If there is any way out pls send me an email or text.

    ReplyDelete
    Replies
    1. Dear Customer,

      Thank you for your comment. A mail has been sent to your mail box.

      Thank you.

      Delete
  20. adeutidavidfolagimi.isthe correct name.please credit the 2000 just paid through my master card.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account had been credited, we appreciate your patronage.

      Warm regards

      Delete
  21. BEST BULK SMS WEBSITE

    ReplyDelete
    Replies
    1. Hi Sadiq,

      Thank you for your good commendations, should you have other suggestions on how to serve you better, please feel free to share, it will be highly welcomed.

      Warm regards

      Delete
  22. pls i made a bank deposit of 4000 and is yet to be credited

    ReplyDelete
  23. Please kind work on your Price for Resellers customers, Our Client are complaining about the price. I must confess you have the Best Quality.

    ReplyDelete
  24. Pls who are resellers? Don't get what it means?.....glochris

    ReplyDelete
    Replies
    1. Dear Glochris,

      Resellers are retailers who buys sms units from our company and resell to others. As a reseller, you get a website and sell to your customers directly. for more information, call our reseller department - 08096504224.

      Thank you

      Delete
  25. Been with you guys for 13 years & still counting.... No regret.
    Good service. Kudos!!!

    ReplyDelete
    Replies
    1. Thank you for your continuous patronage.

      Regards

      Delete
  26. Replies
    1. Dear Segun,

      Thank you for your commendation, it is highly appreciated.

      Delete
  27. There was this time sometimes last year that I made a deposit thro my sms acct wth u i.e ibrakidson25@gmail.com for 1.000,00 units only but made a mistake in writing ur name instead of writing idevworks Technologies it wz somehw shortened by me in error. The payment wz made into ur Zenith Bnk Acct, Yola Main Branch in d 2nd quarter of last year 2014. I shall be glad if u cld kindly rectify dt trnsctn in my own favour,pls.Looking forwrd to ur timely and prompt action,pls.tnx. KIDAFA.

    ReplyDelete
    Replies
    1. Dear Ibrahima,

      We would not be able to trace the transaction any longer, considering the date of the payment. Kindly visit the bank where the payment was made to confirm it was actually posted and the details used.

      Thank you

      Delete
  28. I made payment for 2,000.00 only into ur Zenith bank Acct@ Zenith Bank Yola btw 26/01/15 to 10/02/15 but to my dismay my acct ibrakidson25@gmail is yet to be credited wth its equivalnt units. It's frustrating actually b'cos I need d refill urgntly pls. Do smthng encouraging, pls. Ibro

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly send the complete details of your payment to info@smslive247.com, the agent in charge of that will fix it as soon as possible.

      Warm regards,

      Delete
  29. I'm trying to purchase credits via the online payment method but I keep getting redirected to this page. Could you please help?

    ReplyDelete
  30. Dear Customer,

    Kindly login to your account, and click on 'Buy SMS' on the top right of your account, input the quantity needed and click on 'Buy Now' follow each step as it unveils and your account will be credited afterall.

    Regards

    ReplyDelete
    Replies
    1. It didn't work. You guys need to check your platform. There is a hindrance to online transfer

      Delete
  31. I just attempted to pay via paydirect now at mainstreetbank and the transaction couldn't not be completed.

    ReplyDelete
    Replies
    1. Dear Oyewole,

      Kindly make use of other banks if the Mainstreet Bank is not available and if that is the only bank around you, kind use our other modes of payments.

      Thank you

      Delete
  32. Hello, I deposited into your gtb account but I've not gotten my sms yet.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly forward the complete details of your payment to info@smslive247.com.

      The agent in-charge of it will credit you immediately.

      Thank you

      Delete
  33. Hello, I deposited into your gtb account but I've not gotten my sms yet.

    ReplyDelete
  34. You people should allow payment to your bank account because I find that mode easy cos since I enter my atm pin on the site provided by you my mind has been up.

    ReplyDelete
    Replies
    1. Dear Customer,

      We still allow the other mode of payments, the Paydirect is only given a high recommendation.

      Be free to call our support desk on 08099999247 for more information.

      Warm regards

      Delete
    2. Hello! Weldone! You sure try to upgrade your game per time. Its certain you will remain relevant much longer - kudos. My regular logger head with iDevWorks is the lack of dividing line for reseller prices, being at that for over four years now. Meanwhile, please be informed that GTB, Awolowo road sent back my assistant a few hours back as they could not process PAYDIRECT. Would effect a transfer from my account much later today. Keep the flag flying! Regards

      Delete
  35. Hi! I paid into your account yesterday and have not gotten my sms credits that i paid for yet. I paid into your GTBank account

    ReplyDelete
  36. hello, I transferred a credit adewalesaba@yahoo.com to stdalliance@yahoo.com but yet to update the account since 2 weeks ago.

    ReplyDelete
    Replies
    1. Dear Customer,

      The credit has been given to Stdalliance@yahoo.com. We sincerely apologize for the delay.

      Thank you

      Delete
  37. But this is not a secure site to use a MasterCard, you definitely know from the URL

    ReplyDelete
    Replies
    1. Dear Customer,

      Our Online payment option is verified by Interswitch, it is as trustworthy as it can be.

      In case you are not comfortable with this option, you can make use of our other payment options.

      Thank you

      Delete
  38. pls i deposited 2000 into access bank using the paydirect method but my account has not been credited.how long will it take to ctedit my account after using this method?

    ReplyDelete
  39. nice improvement thanks God bless you guys

    ReplyDelete
  40. Hi, I just used my verve card to make payment via the internet just now , my account was debited but I was not credited (70 units). Pls help to work on it (olatimothy10@yahoo.com). Thanks

    ReplyDelete
  41. URGENT! Kindly let me know how you arrived at 5,405 units or sms credits for the payment of N10,000 I made today March 2nd. What is your rate or tariff? Please, don't refer me to your "pricing list blog". todaybimmy@yahoo.com

    ReplyDelete
    Replies
    1. Hi, I just used my master card to make payment via the internet just now , my account was debited but I was not credited (#395.85). Pls help to work on it (anuoluwaposimi5050@gmail.com). Thanks

      Delete
    2. Dear Revd Sam,

      Your account was credited at the rate of N1.85k as stated in our Price list on our website. N10,000 divided by N1.85 gives you 5405 sms units which is what you were credited with upon payment.

      anuoluwaposimi5050@gmail.com has been credited with the equvalent sms units.

      Thank you for your patronages.

      You are highly appreciated.

      Delete
  42. Hello Deborah,
    saying iam disappointed about the automated payment sysytem is an understament!

    I paid using your online platform since friday -27th-Feb-2015 and am yet to get myaccount credited! Pls fix this...
    Oderasys@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. We sincerely apologize for the delay.

      Thank you for choosing Smslive247

      Warm regards

      Delete
  43. Please I made a payment 2ru Visa card arround 4am on the 4th of March till now I ve not got the units. I just made another one. pls look 2ru your system and credit us pls.
    engiseal@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Warm regards

      Delete
  44. Gudday pls I made payment via gtb mastercard last night at 10.51pm uptill now I hvnt been credited pls help look 2ru ur sys its urgent my mail id efajeella@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  45. @deborah olakojo Gudday pls I made payment via gtb mastercard last night at 10.51pm uptill now I hvnt been credited pls help look 2ru ur sys its urgent my mail id efajeella@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  46. pls i made payment @ gtb since morning and my account is yet to be credited with sms units. pls assist

    ReplyDelete
    Replies
    1. Dear Anas,

      Kindly send the complete details of your payment to info@smslive247.com if your account is yet to be credited, our agent in charge of it will credit you as soon as possible.

      Many apologies for the inconveniences experienced.

      Thank you

      Delete
  47. Hello Deborah, your payment direct options is difficult for banks to carry out. They are always requesting for bank account number and transactions could not be done without account number. Pls do something about this as soon as possible. Thanks

    ReplyDelete
    Replies
    1. Dear Daniel,

      If the Paydirect is not available in your area you can make use of our other modes of payment, Bank Deposit, ATM QuickTeller, Web Pay, Internet Banking etc.

      Thank you

      Delete
  48. Plz my sms can not deliver to some countries. e.g when i send sms to someone in India it will take my credit but it cant deliver. Plz what will i do?

    ReplyDelete
    Replies
    1. Dear Matt,

      kindly click on 'Coverage' on our site to view the list of countries and networks that we support, you will need to include the country code with the numbers when sending to foreign contacts, the number of units charged for each country is displayed right in front of it. The messages will be delivered successfully when you follow this step.

      Thank you.

      Delete
  49. please I made payments via my master card to purchase 500units sms on sat 7/3/2015 but as I write now, I am yet to get my account credited with the purchased units. please whats the way forward.
    oserenwhiskykingsley@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited with 500 sms units.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  50. please is there anyway I can change the particular email address I used in opening a smslive247 account

    ReplyDelete
    Replies
    1. Dear Customer,

      It is impossible to change username, you can only open a new account by registering with the new email address.

      Thank you.

      Delete
  51. SMSlive247 is really improving greatly but the cost is still high. They have to arrived at the considerable sum in order to gain market.

    ReplyDelete
    Replies
    1. Dear Customer,

      We appreciate your commendation as well as your suggestions, we would work on it as soon as possible.

      Warm regards.

      Delete
  52. I used one of the payment options and it really worked for me. This SMS platform is the best in the country

    ReplyDelete
    Replies
    1. Dear Customer,

      Thank you for your commendations.

      Warm regards

      Delete
  53. you to introduce a way of by mobile money

    ReplyDelete
    Replies
    1. Dear Customer,

      Your suggestion is noted, it will be presented to the management and you will be notified as soon as there is an update.

      Please keep your suggestions coming as they are highly appreciated.

      warm regards.

      Delete
  54. I made payment twice for 1000 sms units but received none. I am really disappointed cos the mesage I wanted to send had expired.
    Can I get a refund pls.
    my account datails: macioe2002@yahoo.com

    ReplyDelete
    Replies
    1. Dear Emma,

      Your account has been credited. There seem to be a temporary hitch on Interswitch the the time of your purchase.

      We sincerely apologize for any inconvenience you may have experienced.

      Thank You

      Delete
    2. Pls smslive,work on your customer center,ur name is 247.and telecommunications dont go on brake,even weekeds,just see how u can provide customer center in evenings and weekend,cos guías are when ppl send sms.seconding,the act of a prerecorded voice chargeing one of his airtime when ur numbers are nt available,it's highly bad,pls work on it,thanks.

      Delete
  55. I also made payment since Friday but yet to hav my Sms credited. My details here:PAYDIRECT‎ (SMSLIVE247PAYDIRECT)
    Idrisejibunu@yahoo.com
    08067094062
    UBA
    SLIP NO: 1127908
    PAID 1000 NAIRA
    2‎0/3/2015

    ReplyDelete
    Replies
    1. Dear Customer,

      Payments made via Paydirect is automatic, you will need to contact the bank if you have made a payment and you have not received it's value.

      The will process it for you.

      Many apologies for any inconvenience experienced.

      Thank you.

      Delete
  56. Hello Deborah. My name Is Bill. Please i made a payment for 1800 units this morning via Naira master card gtb. payment was successful and the amount deducted. the portal said "close to see instructions" but the close button wasnt closing the portal so i used the other Xclose button. My units hasnt reflected. i just opened the account and has confirmed email before purchasing units. even i didnt receive my free units. email is billionrelations@gmail.com thanks.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. We appreciate your patronage.

      Warm regards

      Delete
  57. Pls I want to make some payment for UBA account, so I NEED ur bank account number. If possible, the name too.

    Thanks. Comr. Success Unique

    ReplyDelete
  58. Is there any way I that buy the SMS unit with my phone directly. By buying a recharge card and load on my phone and dial some code for the purchase of the Bulk SMS Unit.


    Tnks. Comr. Success Unique...

    ReplyDelete
    Replies
    1. Dear Customer,

      We do not accept recharge cards, all acceptable payment modes supported are listed here.

      Thank you

      Delete
  59. Hello, what does voucher recharge mean?

    ReplyDelete
    Replies
    1. Dear Customer,

      Vouchers are codes automatically generated by our system with which an account is credited when a payment notification is received.

      It can not be printed or sent manually.

      feel free to mail us on info@smslive247.com for more information.

      Thank you

      Delete
  60. Hi, please how long does it take for ones account to be credited because i paid to Diamond Bank via PAYDIRECT 2hrs ago but yet to receive my sms credit.

    ReplyDelete
    Replies
    1. Dear Customer,

      Payments on Paydirect is instantly credited. if your account is not credited immediately after payment, kindly go back to the bank to complain.

      We apologize for any inconvenience experienced

      Delete
  61. Hi, I paid N1000 using the Atm Quickteller method since morning and i am yet to be credited.
    My name is Joshua Omoregie, email: joshlivingstone2002@yahoo.com customer ref no: 08053560778. First bank atm card on first bank atm. Date: April 2, 2015. Please help rectify.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  62. pls what is reference number?

    ReplyDelete
    Replies
    1. This is what was on the ATM receipt printed FBN/ATM/17011114/IDEVW/020415120506/00013517. Please note that there's a character i don't have so i replaced it with the slash '/'

      Delete
  63. hello,

    Please i sent some messages from my account on 31st march but i believe they did not deliver because i added my mobile number as one of the recipients of the message and till date i didn't get any message on my phone.

    emmanuel
    08020391925

    ReplyDelete
  64. I have been making effort to send mails but without success even when I still have over a thousand seven hundred mails outstanding.Please I need your reply to my mail okpalezinwa@yahoo.com immediately.Because I need to send out over 320 mails before Saturday 4th April,2015.

    ReplyDelete
  65. This thing is not working. I have been trying for more than 4 hours now, to pay with my master card. It doesn't just work!

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly use our other modes of payments if this one is not working at the moment.

      Thank you

      Delete
  66. I make a payment this morning around 9am, Deposit payment through UBA bank am yet to be credited, i call your office line. you guys promise to rectify the problem in 15min, it more than 4hours am call. what is happening.. I need to send and urgent bulk sms to my customers.

    ReplyDelete
    Replies
    1. This comment has been removed by a blog administrator.

      Delete
    2. Dear Customer,

      We apologise for the delay, UBA is currently doing a system upgrade, which make them delay in poosting payments. Please send the details of your payment to info@smslive247.com, we would search out the payment and credit your account.

      Thank you.

      Delete
  67. Good day, I paid into your UBA account yesterday at for two different e-mail addresses at OYE-EKITI, EKITI STATE, (1) falax2003@yahoo.com Amount = N5000 (2) olatimothy10@yahoo.com Amount = N700. please credit my account accordingly because the sms are urgently needed.

    ReplyDelete
    Replies
    1. Dear Customer,

      UBA bank is currently doing a system upgrade which is affecting verifying payment made to the bank, Your account has been credited tentatively pending the time it will be verified. The credit will be reversed if your payment did not reach us before the close of work today.

      We appreciate your patronage.

      Warm regards

      Delete
  68. Great job. Pls l ve already made a payment in d bank (Zenith) b4 l saw dis msg. Kindly help me out to credit my acct. Details: zenith bank gbagada branch, N3,000: teller no. 0443852. Acct. Name: divine_SMS@yahoo.com.
    Pls very urgent. Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Warm regards

      Delete
  69. Pls kindly credit my account 4 me.i made payment bt ,my acc is yet 2 b credited. here is d details. Zenith Bank, Akute. Teller no. 0306770. pay 1000. The e-mail was nt properly inputed. Thanks

    ReplyDelete
  70. here is my mail & tel. no: sunny_opeyemi@yahoo.co.uk. 08062312660

    ReplyDelete
    Replies
    1. Dear Wale,

      Your account has been credited.

      We appreciate your patronage.

      Thank you

      Delete
  71. it has being credited not. thanks

    ReplyDelete
  72. Pls kindly credit my account 4 me.i made payment bt ,my acc is yet 2 b credited. here is d details. Zenith Bank, herbert macaulay. Teller no. 1408030. pay 1000, acct name: aiziayah@smslive247.com. Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you

      Delete
  73. i made payment some weeks back and it did not reflect. find below the details;
    Your payment, Idevworks Tech Ltd for SmsLive247 Services (₦ 500.00 for 08066572922) via Quickteller Website was successful.

    Your payment reference number is 999904123223.

    Your transaction reference number is UBA|Web|3nqt0001|IDEVW|130315160004|00017115.

    Need help or have some enquiries?
    also note that your account number is not on the site again as i want to pay for some sms and the quickteller payment method seems not to be available. kindly send me the account details too.
    thanks.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly state the exact date of the payment and your email address on our platform.

      Our account details are listed on the top left side of the site, under the Red Banner tagged "It's Here" click on the link and the account details will be displayed.

      For further assistance, kindly call our support line 08099999247.

      Thank you.

      Delete
  74. Pls kindly credit my account 4 me.i made payment with my ZENITH BANK ATM card online on 09/10/2015 and was charged #1979.25, the money has been dedducted from my account but my accoount is yet 2 b credited. from obeogheneoghenetega@yahoo.com Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Warm regards

      Delete
  75. Pls kindly credit my account 4 me.i made payment with my WEMA BANK ATM card online on 11/04/2015 and was charged #791.70,and 12/04/2015 and was charged #296.88 the money has been dedducted from my account but my accoount is yet 2 b credited. from segunmoraks@yahoo.com Thanks

    ReplyDelete
    Replies
    1. pls am still waiting for the reply on the second payment 12/04/2015 and was charged #296.88

      Delete
    2. Hi Oluwasegun,

      Your account has been loaded with 150 SMS units.

      We appreciate your patronage.

      Warm regards

      Delete
  76. I made payment dis morning for SMS wit UBA ATM. For 2000 naira. I learnt it will be credited immediately but hav nit gotten my SMS unit. Payment reference no: Bank/10331538/ATM/247000. MY NUMBER Is 08034193807

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly state your email address on our platform so as to be able to completely process your request.

      Thank you.

      Delete
  77. Well done iDevWorks.
    I made a payment of N8500 today into ur account with Ecobank and till now, the account has not been credited. Pls kindly resolve this as soon as possible.
    Thanks
    revivalhousechurch@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  78. Hello Deborah, Pls kindly credit my account 4 me.I made payment bt ,my acc is yet 2 b credited. here is d details. Zenith Bank, herbert macaulay. Teller no. 0767722. pay 1000, acct name: aiziayah@smslive247.com. Pls I also need to know is ur acct name for paydirect has change as I wrote SMSLIVE247 PAYDIRECT on the teller but they couldnt do the transaction. Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited,

      we appreciate your patronage.

      Warm regards

      Delete
  79. Hello. I made payment at Access Bank Ado-Ekiti this morning via the paydirect method. After several attempts the teller at the bank claimed that there was a challenge with smslive247 platform on paydirect as other transactions using paydirect this morning had no problems. He asked me to leave and that he wud try until the transaction is successful. Shockingly 15 hours after I'm yet to be credited. I thought you claimed paydirect was the best method available? Kindly sort me out asap! Email: f4folu@yahoo.com; amount deposited: 3,500. Thank you

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      You are highly appreciated.

      Thank you

      Delete
    2. please am finding it difficult to recharge my account with my master card. i need your help please..

      Delete
  80. WE don't have NairaVISA nor Verve except direct transfer and that is what I chose in trying to purchase sms and it took me to this page. How do we process

    ReplyDelete
    Replies
    1. Dear Customer,

      You can transfer from your bank account into ours, include your email address on the remarks, so that your account can get credited immediately.

      Be free to contact us on info@smslive247, your request will be treated with utmost ugency.

      Warm regards

      Delete
  81. Made an online payment with my MasterCard this morning, transaction was successful but account was not credited.
    Please credit my with 2000 sms credit.
    dafroy@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  82. Please I paid for 1, 000 worth of sms units through quick teller, but till now my account has not been credited but my bank account has been debited and alerts send to me that idevworks had received and withdrawn the money.please it should be resolved immediately, I need it urgently to do my official work. Please I beg you. your phone lines are not active, please this is very bad. Customers should be able to reach you through phone calls for prompt and immediate solutions.Your procedures is more challenging than before. My email address is: sigadainamix@gmail.com. my phone contact: 08161224124.

    THANKS
    INIOBONG EKO

    ReplyDelete
    Replies
    1. Dear Iniobong,

      Your account has been credited, many apologies for the delay.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  83. Sorry I am new in your system and did not know you have stoped bank deposit. I had already made deposit today into the UBA Account before I it. Name of depositor is abstractken@gmail.com, I deposited N9250. Please how can i be credited now?

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  84. I made an online payment with my MasterCard since Thursday April 16 around 12:21 pm transaction was successful but my account was not credited. I paid #1,385.47 for 700 quantity of sms. then the transaction was successful but my account has not being credited.
    my emaill addres: cunlexie@yahoo.co.uk. phone number: 08061364681 PLS HELP URGENTLY. Thanks From Adekunle.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  85. Bought credit worth of #20,000 through online bank transfer by. 12midnight for instant credit since the MasterCard transfer was not working as I need to send SMS Sunday 19th April 2015 morning but my account was not credited.depositor name is gracefamilyabuja@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  86. I made an online payment with my MasterCard since Thursday April 16 around 12:21 pm transaction was successful but my account was not credited. I paid #1,385.47 for 700 quantity of sms. then the transaction was successful but my account has not being credited.
    my emaill addres: cunlexie@yahoo.co.uk. phone number: 08061364681 PLS HELP URGENTLY. plssssssssssssssssssssssssThanks From Adekunle.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. Many apologies for the delay.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  87. plsss credit my account i made payment of 1000naira for 513unit on 20/04/2015 email address dennis.mukoro@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  88. plsss credit my account i made payment of 1000naira for 513unit on 20/04/2015 email address dennis.mukoro@gmail.com plsssssssssssssssssssss

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  89. fidos80@yahoo.com22 April 2015 at 13:46

    Pls kindly credit my acct fidos80@yahoo.com with d one thousond naira paid for sms in month of feb btw 5/8 pls. Pls check ur record for one thousond payment from gtbank airport rd effurun in febuary pls

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly forward the complete details of your payment, Bank, Amount, Depositor's Name, Teller Number to info@smslive247, the agent in charge of it will treat it with urgency.

      Thank you

      Delete
  90. kindly credit my account. i paid online with atm card
    date: april 3rd 2015
    email: multiplier_2@yahoo.com
    amount: N1,300

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  91. damianiyk14@gmail.com 08052218344 I made a payment of N2,000.00 through quickteller from access bank ATM in Awka today 24/04/2015 by 4.10pm but my account have not been credited, pls check your system and credit my account.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your payment could not be verified. Please contact your bank.

      Warm regards

      Delete
  92. I created a reseller store about 3 days back now. I have configured the store, and changed the name servers of my registered domain to yours: ns1.idevworks.net, and
    ns2.idevworks.net.
    Yet the store has refused to display. Even the temporary store url sent to my email after creation, is showing an error message. Please help me fix it. Here is my account details.My email:gficonsort@hotmail.com. My
    store:vastbulksms. My registered domain: youcribb.com. Thanks.
    GIDEON.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your site www.youcribb.com is currently active, kindly call our Reseller line: 08096504224 or send mail to info@smslive247.com for further assistance.

      Thank you

      Delete
  93. hi, plz i jst made payment using the instant credit method but ma account was not credited. i urgently need to send sms. pla credit ma account, samailaa86@yahoo.com my fone: 08065309476 i bought 1000 sms at d rate of 1,975. plz its urgent

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  94. u need to have a customer service line for inquiries and complaints. u jst cant recieve someones payment and kip mute!

    ReplyDelete
    Replies
    1. Dear Customer,

      Our Customer care line is 08099999247 or info@smslive247.com. Your complaints will be treated with utmost urgency.

      Please not that the line is available from Monday - Friday 8:30am - 8:30pm.

      Thank you

      Delete
  95. So apparently there are still a lot of issues to be sorted with IDEWORKS and SMSLIVE247.
    I cannot make payment from the smslive247.com website, I keep getting an error from quickteller website.
    I called all the support lines only to be told - in some funny computer voice - SERVICE NOT AVAILABLE.

    Is there any way to get some service or we should go somewhere else?????

    User details on smslive - oozp1@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      There seem to be an issue between your bank and interswitch at that time you were making the payment. This has been resolved now.

      We sincerely apologize for any inconvenience you may have experienced.

      Warm regards

      Delete
  96. i just made a transfer thru my diamond mobile apps. i used my gmail in the space provided for remarks but my sms has not been credited. my mail is comyansa@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly state the account name from which the money was transferred and the amount transferred, these will help us to search out the payment and credit your account.

      Thank you

      Delete
  97. i paid for 200sms via interswitch and my account has not been credited with d sms and i urgently need to send sms. my gmail is maryanneusoro@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited, we sincerely apologize for the delay.

      Thank you for choosing Smslive247

      Delete
  98. Please i Paid into your account and i have not been credited

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly send the details of your payment to info@smslive247.com, it will be treated with utmost urgency

      Many apologies for the delay.

      Thank you

      Delete
    2. Dear Customer,

      Kindly send the details of your payment to info@smslive247.com, it will be treated with utmost urgency

      Many apologies for the delay.

      Thank you

      Delete
  99. please why am i finding it difficult to recharge my account with my master card.

    ReplyDelete
  100. please y is it taking so long for one to get a feedback on complaint. had posted a complain since on 8th may and uptill now no response
    from it

    ReplyDelete
    Replies
    1. Dear Customer,

      Many apologies for the late response. Kindly always direct your complaints to info@smslive247.com, it will be treated almost immediately, as the the complaints dropped here does not reflect immediately, so we reply when it is displayed but that is not the same with the gmail account.

      Many apologies for any inconvenience this may cause you.

      Warm regards.

      Delete
  101. i paid for 500sms via MasterCard and my account has not been credited with d sms and i urgently need to send sms. my gmail is ifeanyireed@gmail.com

    ReplyDelete
    Replies
    1. I'm still waiting please...

      Delete
    2. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  102. I have been using this service since 2009 and I make bold to say that it remains the best web based bulk sms so far, but I need you guys to develop an sms because each time I log on through my BB phone it doesn't recognize my log on. thanks

    ReplyDelete
  103. I meant a mobile app that is operational on both android and Black berry should be developed so others can have access to this wonderful service on all platforms and not on PC's & Laptop alone. thanks

    ReplyDelete
    Replies
    1. Hi Daniel,

      Thank you for your commendations and loyalty over the years.

      Your suggestion is thus noted and would be considered.

      Do have a great day ahead.

      Delete
  104. pls kindly credit my account for me which i made deposit with my access bank atm and my account has been deducted with #989.22 japhetkineze@gmail.com 07031051919

    ReplyDelete
    Replies
    1. Dear Japhet,

      Your account has been credited.

      We appreciate your patronage.

      Delete
  105. plssssssssssss kindly credit my account with credit unit plsssssss

    ReplyDelete