Tuesday 31 May 2016

Phone Number Verification Alert

Dear customers,

You may have been prompted to verify your phone numbers before logging into your portal on the SMSlive247 website recently. This is because we are planning on upgrading our systems very soon and as such, we need to identify every subscriber that is registered on our network for security purposes.

Therefore, when you come across the message telling you that your phone number has not been verified, simply confirm that the phone number displayed is correct.

Then click on the “Verify” button on the right hand side of your phone number.

A six-digit code will be sent immediately to the phone number you used to register on our platform. Please enter this code immediately after receiving it on your phone into the box provided and click on “Submit”.

You will receive a message on your computer screen saying, “Your phone number has been verified, you have been granted full access to the portal”. Finally, click “Okay” to continue to your portal.

You should also receive a confirmation message about the phone number verification in the email address you registered with on our platform to fully complete the process.

Please if you encounter any difficulties as regards using this service, or you still have issues accessing your portal, kindly mail to info@smslive247.com or call 08099999247. Our support department are always ready to assist.

Thank you for choosing SMSLIVE247!

38 comments:

  1. I have click the verify button more than five times now at different intervals and no message was sent to my phone... Till now

    ReplyDelete
  2. Dear Customer,

    Please confirm that the phone you provided during registration is correct.

    And it should be in this format: 23480xxxxxxxxx.

    Please send a mail to info@smslive247.com if you need further assistance.

    Regards,

    ReplyDelete
  3. AJALA OLUWASEUN2 June 2016 at 03:56

    Am always having problem when paying through quickteller. its up to a month now. quickteller is no more going. please can i make bank transfer and i text you my fullname once you receive alert.thanks

    ReplyDelete
  4. Dear Customer,

    You can transfer money online from your bank account to our account. Please type in your Email address in the 'Remarks', 'Narration', or 'Description' depending on the bank you opearate with.

    Feel free to revert if you need further assistance.

    Regards,

    ReplyDelete
  5. I have been trying the verification in the last 24 hours and no verification code has been sent to me till now. I have also called your support line severally, but it wasnot available. Kindly bail me out I need to send this messages, now. My number is 2348033374260. Thanks.

    ReplyDelete
  6. Dear Customer,

    We are incredibly sorry for the inconvenience you have experienced with regards to verifying your number.

    There is a curfew as displayed at the top of our website with regards to messages sent to MTN.
    That is why you did not receive the code as at the time you clicked on the verify button.

    Kindly log in to your account, confirm that the mobile number displayed is correct, and click on the verify button in order to receive the code.

    Please mail back if you require further assistance.

    Regards,

    ReplyDelete
  7. Since yesterday evening i have tried to verify my phone number in other to send sms, till now i havent gotten any code, why?
    Isit because my number is MTN?

    ReplyDelete
  8. How long will it take before the code is been sent to me, because i have tried to verify my account since yesterday evening and i couldnt because no code was send to me and now it's already pass 7am, i should get the code now to verify my phone number so that i can send the bulk sms i need to send, please i need a quick response

    ReplyDelete
    Replies
    1. Dear Customer,

      please forward your Email Address.

      Awaiting your reply.

      Regards,

      Delete
  9. am having annoying difficulty in verifying my number on the site. i have paid in the bank and am yet to be creedited with the sms equivalent. please help!

    ReplyDelete
  10. Dear Customer,

    We're incredibly sorry that you received service that prompted you to contact us with a complaint, we regret any inconvenience or frustration that your experience has caused you.

    Please forward the payment details to info@smslive247.com and these should include the following:

    1. Bank Name.

    2. Depositor's Name.

    3. Amount.

    4.Date of Payment.

    Once we receive your mail, the issue with verifying your mobile number will be treated.

    We are expecting your mail.

    Regards,

    ReplyDelete
  11. Hello, please what is pass code, and how can i get one to register? Thank you.

    ReplyDelete
  12. Dear Customer,

    Kindly forward the following details to info@smslive247.com in order to receive the pass code:

    1. A valid means of identification i.e. Information page of your international passport, voter's card, driver's license or national id card.

    2. The email address you want to register on our platform.

    Anticipating your reply.

    Regards,

    ReplyDelete
  13. Dear Deborah,

    It is quite appalling and embarrassing to say the least that some numbers don't get sms sent. I have a client that asked me to send sms on his behalf only for his own number not to receive the sms. Right now he believes I'm duping him (His number is an Etisalat line, any problem with that?). It's really bad. Also I will like to change my account mobile number asap. Why is Glo numbers difficult to devliver?

    Regards,

    ReplyDelete
    Replies
    1. Dear Customer,

      please forward your Email Address to info@smslive247.com.

      This will enable us investigate.

      Anticipating your mail.

      Regards,

      Delete
  14. Dear team,
    Please I have paid for 1000 SMS credit on 3rdJuly. But am yet to be credited.my email is yahaya99@mail.com. I tried lodging complaints. On your phone. Number 08099999247 but couldn't get thru. Kindly credit me ASAP.

    ReplyDelete
  15. Dear Customer,

    Your account has been credited.

    We appreciate your patronage and are terribly sorry for the inconvenience caused by this delay.

    Thank You.

    ReplyDelete
  16. your service is very terrible....i took one hour to get a pass code and 4 hours to send sms code...at the end still did not registered...also remove your contact number from your website because does not function!

    ReplyDelete
    Replies
    1. Dear Customer,

      We are incredibly sorry about your experience.

      If you are still having issues registering, please send a mail to info@smslive247.com.

      Hope this helps, we remain at your disposal if you require further assistance.

      Regards,

      Delete
  17. I changed the verifying no to Etisalat and got the code delivered immediately when I could not get the code on the MTN I used to sign up.
    Hope this development will not affect my account?

    ReplyDelete
  18. Dear Customer,

    It means you will be receiving notifications from us on your Etisalat line.

    If you need further clarifications, feel free to revert.

    Kind Regards,

    ReplyDelete
  19. bewithusman@yahoo.com23 July 2016 at 16:36

    I have no access to the phone number i use to created my account.i have been on your system since 2010.because of this issue it cost losing more of my client, i hope you can help .Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      To change the phone number, Please Log in to your account.

      A summary of your account information is displayed.

      The Text-box containing the mobile number is editable.

      Erase the number in the text-box and type in the new mobile number in the text-box provided.

      Click on the VERIFY button in order to receive the code.

      Please feel free to revert if you experience any further challenge.

      Thank you for choosing SMSLive247!

      Regards,

      Delete
  20. Hi. How do i change my email address (SCREAM@BLOGMENIGERIA.COM)on your platform, because it is no longer active to receive mails. Since you said a number verification mail will be sent to the email.
    Secondly, i have been trying to verify my number for weeks now, no code has been sent to my phone. Been using your platform since 2010.

    N.B I have sent an email on this issue today. Thank you

    ReplyDelete
  21. Dear Customer,

    Please forgive the tardy reply.

    Your Email Address cannot be changed or modified on our platform.

    kindly register a new account with the new Email Address.

    Feel free to revert for further assistance or clarifications.

    Regards,

    ReplyDelete
  22. What's the meaning of this now? Must you use your upgrade to disturb my on business? You didn't send any number for over a week. Revert asap pls! 08065098121. send the code manually instead of this your platform that is not working

    ReplyDelete
    Replies
    1. Dear Customer,

      Please call 08096504224 with your registered phone number to receive the code over voice if you are not receiving it as a text message on your phone.

      Warm regards.

      Delete
  23. I have been trying to verify my phone number but the needed confirmation code is not sent to me.

    ReplyDelete
  24. Good morning.....i follow the instructions on number verification and put in my number but no code is sent to my fone.
    Pls what's the way forward

    ReplyDelete
    Replies
    1. Please call 08096504224 to receive the code via voice if you are not getting it as a text message on your phone.

      Thank you

      Delete
  25. Hello Paul,

    Please call 08096504224 to receive the code via voice if you are not getting it as a text message on your phone.

    Thank you

    ReplyDelete
  26. I sent an email and later my issue was resolved

    ReplyDelete
  27. I have changed phone number and I want to edit it before verifying. It doesn't deliver the code to my new number. What's the way out?

    ReplyDelete
    Replies
    1. Dear Customer,

      Please call 08096504224 with your registered phone number to receive the code over voice if you are not receiving it as a text message on your phone.

      Warm regards.

      Delete
  28. Please I have tried verifying and using my portal since August but to no avail. I have sent several mail and also called no body picks it only waste my airtime. My email is stanleyikopara@yahoo.com.

    ReplyDelete
    Replies
    1. Hello ,

      Please call 08096504224 for swift assistance.

      Thank you

      Delete
  29. I have click the verify button more than two times now at different intervals and no message was sent to my phone... Till now

    ReplyDelete
  30. please call 08099999247 to get the code on voice.

    Many apologies for the troubles.

    Thank you

    ReplyDelete