Contact Us

Business Office:

iDevWorks Technologies Ltd
6 Oremeta Street, Oregun,
Ikeja, Lagos State.
Republic of Nigeria


Support Hotlines:

+234-809-9999-247

Reseller Store:

+234-809-650-4224

Developer API:

+234-809-650-4224


          All enquiries are responded to not later than 48 hours.

                    Click here to contact support

199 comments:

  1. How can i know the status of a message i sent using the HTTP API using the response returned through the message status command.
    I would like to know the codes and their meanings.

    DELIVERED -------------#code
    ACCEPTED --------------#code
    EXPIRED -----------------#code
    REJECTED --------------#code
    UNDELIVERED --------#code

    ReplyDelete
    Replies
    1. Dear Customer,

      This feature is not working yet, we are currently working on it and you will be notified as soon as it is up.

      Thank you for choosing smslive247

      Warm regards,

      Delete
  2. I am highly disappointed lately at your services! It's so wasteful. You are charged for SMS that will never deliver and you can't even communicate your stress. The contact line is never picked.

    ReplyDelete
  3. Dear Customer,

    We sincerely apologize for your experience, kindly send us your email address on our platform, so we can check what the problem is and get back to you as soon as possible.

    Thank you

    ReplyDelete
    Replies
    1. pls am trying to pay through my atm card online here buh d space for d payment is nt responding

      Delete
  4. see I made payment through ATM bt still yet am not credited with SMS...what can I do

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly send the complete details of your payment to info@smslive247.com. The agent in charge it will quickly attend to it and you will receive the value of the payment as soon as it is verified.

      Thank you

      Delete
  5. my email is ayinla2000@gmail.com plss

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been loaded with 1000 sms units. Many apologies for the delay.

      Thank you

      Delete
  6. Please help ! I find it hard to use my Access Bank VISA card to buy SMS credit. The Error is: SmSLive247 currently does not accept your card type

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly use a Verve or Mastercard. Visa is not supported yet.

      Thank you

      Delete
  7. please i want to pay into ur Ecobank acct, can i av the acct nos
    Thank you

    ReplyDelete
  8. hello, i am trying to send messages and it is showing these : Schema specified is not valid. Errors: BulksmsV3Entities.ssdl(2,2) : error 0152: No Entity Framework provider found for the ADO.NET provider with invariant name 'System.Data.SqlClient'. Make sure the provider is registered in the 'entityFramework' section of the application config file. See http://go.microsoft.com/fwlink/?LinkId=260882 for more information.

    ReplyDelete
  9. paid N5000 in to your zenith account since on Thursday till now and my account of sms box has never been credited.j_oneononeexercise@yahoo.com 08033541827 thank you

    ReplyDelete
  10. made payment of 1000naira twice which is 2000naira on the 20/04/2015 for 1000unit only 513 unit recieve. email dennis.mukoro@gmail.com please verify and credit my account

    ReplyDelete
  11. fidos80yahoo.com22 April 2015 at 13:17

    Pls kindly credit my acct fidos80@yahoo.com with d one thousond naira paid for sms in month of feb btw 5/8 pls. Pls check ur record for one thousond payment from gtbank airport rd effurun in febuary pls

    ReplyDelete
  12. i made a payment with my ATM and my account on 10th of may has not been credited...here is my email abeymoses46@yahoo.com

    ReplyDelete
  13. I made a payment with my ATM on 10th of may and my account has not been credited,here is my email...abeymoses46@yahoo.com

    ReplyDelete
  14. Your message did not pass our spam filter test pls what the meaning of this

    ReplyDelete
  15. and what will i do cos i seriously need to send msg

    ReplyDelete
  16. I bought three hundred (300)credits on 30-05-2015. My bank account was debited but my smslive247 account (abu.nimah@futminna.edu.ng) is not credited. Please treat this as a matter of urgent, I need this credit for special and pressing purpose now or soon.
    Thanks.

    ReplyDelete
  17. Good evening, tried paying through my atm 2day with no luck so paid into your acct with the following details: acct name: aiziayah@smslive247.com, bank: zenith bank, amount: #1, 000.00, teller #: 2130739. Thanks for your prompt response.

    ReplyDelete
  18. sent yesterday and am yet to get your response. Good evening, tried paying through my atm 2day with no luck so paid into your acct with the following details: acct name: aiziayah@smslive247.com, bank: zenith bank, amount: #1, 000.00, teller #: 2130739. Thanks for your prompt response.

    ReplyDelete
  19. dont understand why u have numbers and they keep ringing and nobody is picking it or its busy. Pls i need and update on my earlier mail. thanks

    ReplyDelete
  20. PLEASE ASSIST ME I JUST PAID FOR SMS AND YET NO SHOW

    ReplyDelete
  21. please assist me i just paid and yet to get crediti paid at ecobankasaba N6000 depositor ronaleneng@gmail.com

    ReplyDelete
  22. Is there any problem with your platform lately that your users have been complaining this much?

    ReplyDelete
  23. maximconsult@aol.com18 June 2015 at 14:37

    Good day,
    I credited your account on 01/06/2015 but have yet to be credited with units. I have emailed but got no response, called but haven't been able to connect. Kindly attend to this issue promptly. Thank you.

    ReplyDelete
  24. Is your ssms not going international anymore? Credit is been deducted but message won't be accepted or delivered. Quite unfair, silly pranks.

    ReplyDelete
  25. pls I'm a regular user of this platform, I ve personal as well office account. My personal account is ralph2002me@yahoo.com but for sometimes now i ve not been receiving any text sent through this platform to my line which this has affected me greatly. my no is 08053506939 and other people i normally send text to. pls i'd really appreciate it if this can be rectify in due time. Thanks

    ReplyDelete
  26. I made payment on friday around 3pm at GT bank here in uyo and up till now 7pm on saturday 27th june, my account has not been credited. How in God's name will i explain this to a client whose important message i was supposed to send against an event tomorrow?? Nobody is even there to return my calls. This sucks alot. such an unreliable service...very poor

    ReplyDelete
  27. I did an online transfer of N2000 to your GTbank account about an hour ago...email addy(papadee@heart2heartng.org)....kindly credit my account..thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account had been credited.

      Please always direct your complaints to info@smslive247.com for urgent attention.

      Thank you

      Delete
  28. I hope av not been scam cos i made a payment of 500 into ur UBA account with my Email tosingho_dan@yahoo.com and my phone nos is 08053466216 with user name Emperical and av not been send any email indicate crediting my bulk SMS account.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account was credited on that same day, please always direct your complaint to info@smslive247.com for prompt response.

      Thank you

      Delete
  29. Please, send me the whapapp contact for reseller store support for quick response. I have a lot of issues to resolve about my sms reseller store. email: engrmutoma@gmail.com Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      We do not have a Watsapp contact. Please direct your complaints to info@smslive247.com or call 08096504224.

      Thank you

      Delete
    2. Dear Customer,

      We do not have a Watsapp contact. Please direct your complaints to info@smslive247.com or call 08096504224.

      Thank you

      Delete
  30. sarvagunesvaradas@yahoo.com25 July 2015 at 10:53

    I made payment two days back and yesterday using my atm card (GT bank) bt still yet am not credited with SMS. still my account was deducted twice. also this morning i trying using my first bank atm but not accepting payment.
    pls help out as it is urgent i send important message today morning. also ur help line and others worsen as they will not go tru.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate you.

      Warm regards

      Delete
  31. Hello good day, I made a payment for 500 unit sms which cost N989.62 and my account was not credited, please try and resolve the issue, this same problem have to me some days back but it was resolve by your agent on the line. but unfortunately today your phone line is switch-off throughout. my account email is: ateeku06@yahoo.com, phone: 08081284973. please it is urgent do something before the target elapse.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate you.

      Warm regards

      Delete
  32. info@ebm.com.ng26 July 2015 at 11:16

    I , on behalf of info@ebm.com.ng, paid N989.62 for smslive247 Credit
    on 24th July 2015 at 13:48 hrs using my ATM and up until now the SMS
    portal has not been credited with the credits.
    My account details are
    NAME-Ehis Agbon
    BANK- UBA
    Acc No- 101057xx69

    I latter bought N197.82 & N593.77 credit on the same day trough the
    same internat portal.

    I will be glad if my payment of N989.62 is credited to the account
    (info@ebm.com.ng).
    Thank you

    --
    Ehis Agbon

    ReplyDelete
  33. Dear Customer,

    Your account has been credited.

    We appreciate you.

    Warm regards

    ReplyDelete
  34. Hello, Good day, I made a payment of 890.66 for 450 credit units on thursday 23 July 2015 around 4:25 pm and till now my account has not been credited, this is the third time I have been deprived of credits I purchased using my atm (GTB) card. The last before this was sometime in May, precisely May 29 2015 I paid 890.66 to purchase 450 credits and till date I have not been credited, I had to pay same amount again on 4th of June in order to get credits because of the urgency of the messages I needed to pass across. In all I have been deprived twice of credits I paid for. I need you to credit my account with the credits I am owed. Thanks. username is emimuchacho@gmail.com, phone no. is 07066885776

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited, Many apologies for the delay.

      Thank you

      Delete
  35. please show me how to remove the smslive247.com free at may text message

    ReplyDelete
    Replies
    1. Dear Customer,

      Thank you for signing up on Smslive247, you need to purchase at least 100 units to remove the advert on your message.

      Thank you

      Delete
  36. I registered Pstwachuku@hotmail.com and it was dde-activated. how do I get it active.Emeka

    ReplyDelete
    Replies
    1. Dear Emeka,

      A welcome mail was sent to your mail box when you registered, there is an activation link in the mail.

      Kindly log in to your mail box and click on the link to activate your account.

      Thank you

      Delete
    2. Hi Deborah,
      I cant see the welcome mail.any more. Is it possible to resend it for me.
      Best regards

      Delete
  37. I meant pst-wachuku@hotmail.com

    ReplyDelete
  38. Hello. Am on behalf of the account,
    Account Owner: school, Kids&Me
    Email Address: saaahmed77@gmail.com
    Mobile Number 2348136552709
    I made payment of #1,979.25 for the purchase of 1000sms credit using webpay. My money was debited but my account was not credited. Pleae help. Thank you.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      Thank you

      Delete
  39. This comment has been removed by the author.

    ReplyDelete
  40. Pst-wachuku@hotmail.com wad disabled, how do I reactivate it? Best regards,
    Emeka

    ReplyDelete
  41. The welcome email is not in either of my mails.

    ReplyDelete
  42. Dear Emeka,

    The Welcome mail has been resent to Pst-wachuku@hotmail.com.

    Thank you

    ReplyDelete
  43. I paid for 1000 units of sms since 4th of August but disappointingly I have not seen any green light. I followed the normal protocol and did everything to ensure that my patience did not reach its elastic limit yet all was in vain. please do the needful

    ReplyDelete
    Replies
    1. Dear Customer.

      Your account has been credited. Please always use your email address as 'your idevworks email' and 'email' instead of your personal name so that you can be credited automatically without delay.

      Many apologies for the late response.

      Warm regards

      Delete
  44. Helo, i'm trying to pay for sms credit using master card. My questions are: what is card pin and why should i be required to enter it?

    ReplyDelete
  45. Dear Joel,

    Your card pin is the 4-digit code assigned to your card by the bank to enable you use the card.

    When you initiate online purchase on our platform, you will be automatically redirected to Interswitch's page as the card option is controlled by Interswitch. It is as safe as using your card on ATM machines,POS etc.

    Thank you.

    ReplyDelete
  46. I made online payment which was successful and the money deducted and yet my account as not been credited. i try sending my complain to info@smslive247.com but is returning back with failure report.
    please kindly credit my account and here is my email anointedgift1@gmail.com.
    Thanks.

    ReplyDelete
    Replies
    1. Hello Ganije,

      Your account has been credited. We appreciate your past and continued patronage.

      Thank you for using SMSLive247!

      Delete
  47. Good morning to u, please I paid 800 this morning into my account with this reference OGUNLEYE DOKUN dokunmath@gmail.com thanks.

    ReplyDelete
  48. Dear Customer,

    Your account had been credited. Please always direct your complaints to info@smslive247.com fro swift attention.

    Regards.

    ReplyDelete
  49. Pls have been trying to use ur activex dll with powerbasic. Created the SMS object and successfully connected but on trying to send a message i get an error with error code - 9999. Pls why don't ur support staff pick their calls? Have sent mails also. Pls i have a deadline to meet.

    ReplyDelete
  50. Pls have been trying to use ur activex dll with powerbasic. Created the SMS object and successfully connected but on trying to send a message i get an error with error code - 9999. Pls why don't ur support staff pick their calls? Have sent mails also. Pls i have a deadline to meet.

    ReplyDelete
    Replies
    1. Dear Customer,

      Please forward this request to info@smslive247.com our Technical department will look into it.

      We have not received any mail from you prior to this time and please note that support line are opened from Mondays - Fridays 8:30 am - 8:30 pm.

      Many apologies for the inconveniences experienced.
      Thank you.

      Delete
  51. This comment has been removed by the author.

    ReplyDelete
  52. I must confess, I am really bittered that a whole smslive247 (iDevWorks) that I have always praised and marketed could disappoint and be so so unresponsive and unethical in the management of their business.
    I paid almost #2,000 for sms online and for 5hrs running, I am yet to be credited even when I needed the sms urgently.
    Mail sent to your "info@smslive247.com" was not even acknowledged by any of you, not to talk of addressing the fault call I made. Thats a bad business ethics.
    Team smslive, that is not nice atal.
    Goodnight.

    ReplyDelete
    Replies
    1. Dear Customer,

      Many apologies for the inconvenience you experienced.

      Your account had been credited.

      Warm regards

      Delete
  53. Please o..I purchased some amount of credits about a month ago via master card and its yet to reflect on my account even though my money has been deducted please help!

    ReplyDelete
    Replies
    1. Dear Customer,

      Please forward your Email Address registered on website.

      Thanks.

      Delete
  54. don't you people have services with paga?there are times we want to get sms and banks are on holidays.Please if you operate with them ,kindly leave a message for me at megaprosper77@gmail.com.
    Thank you.

    ReplyDelete
  55. Kindly Credit my sms account, I paid using the quick teller link, the details of the payment is as follows:
    Date: 27-09-2015
    Time: 6:26 pm
    Desc: 4-4dfd-9faf-6eabff4b567
    Amount: N3,958.50
    Username: multiplier_2@yahoo.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage and regret any inconvenience that this delay may have caused you.

      Thank you for choosing SMSLive247!

      Regards,

      Delete
  56. Please i sent a message this morning, but it has not been delivered, in the sent messages folder it's written ABORTED. Kindly resolve this issue. username: domaseenterprises@yahoo.com. Regards

    ReplyDelete
    Replies
    1. Dear Customer,

      Your message where successfully delivered to the recipients, kindly click on the batch number i.e. 456/457 the delivery status will be displayed.

      However our message failed to deliver to GLO numbers because of the phone number included in the body of the message, please be informed that is is unacceptable by the network provider, if you have to include phone numbers when sending to Glo numbers, kindly space out the numbers e.g 0805 839 235.

      Thank you.

      Delete
  57. Dear Customer,
    Your message was sent out. kindly check the delivery report to confirm.
    You can view the delivery report by clicking on ''Sent Messages'' which is on the left hand side of your account.
    Once the page opens, select the PERIOD and click on the SEARCH button.
    When the page opens, click on the ''Batch Number'' of the message to view the Delivery report of the message.
    Thank you for using smslive247!.
    Regards,

    ReplyDelete
  58. Hello good evening, I made a payment for 500 unit sms with my First bank Master card ATM (Acc No. 3073636143) and my account was not credited, please I need you to resolve this issue as fast as possible because I have a deadline to beat. My account email is: gbemi_world@yahoo.com, Phone Number: 08062611267.
    Thanks in anticipation for a quick response

    ReplyDelete
    Replies
    1. Dear Customer,

      your account had been credited.

      Thank you

      Delete
  59. Hello good evening, I made a payment for 500 unit sms (worth N494.81) with my First bank Master card ATM (Acc No. 3073636143) and my account was not credited, please I need you to resolve this issue as fast as possible because I have a deadline to beat. My account email is: gbemi_world@yahoo.com, Phone Number: 08062611267.
    Thanks in anticipation for a quick response

    ReplyDelete
  60. Hello good evening, I made a payment for 500 unit sms (worth N494.81) with my First bank Master card ATM (Acc No. 3073636143) and my account was not credited, please I need you to resolve this issue as fast as possible because I have a deadline to beat. My account email is: gbemi_world@yahoo.com, Phone Number: 08062611267.
    Thanks in anticipation for a quick response

    ReplyDelete
  61. Hello good evening, I made a payment for 500 unit sms (worth N494.81) with my First bank Master card ATM (Acc No. 3073636143) and my account was not credited, please I need you to resolve this issue as fast as possible because I have a deadline to beat. My account email is: gbemi_world@yahoo.com, Phone Number: 08062611267.
    Thanks in anticipation for a quick response

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account had been credited. We appreciate your patronage.

      Warm regards

      Delete
  62. Paid #2,028.73 for sms top-up but no sms and my money deducted, please resolve this ASAP because I am seriously in need of it....My mail Falanababajide@gmail.com. Phone number:08037288908

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account had been credited. We appreciate your patronage.

      Warm regards

      Delete
  63. Hello what is going on i have been calling the sit number to make some private inquiry. what is going can you please get back to me asap.

    ReplyDelete
    Replies
    1. Dear Customer,

      Our support lines are 08099999247 and 08096504224. they are currently available.

      Thank you

      Delete
  64. Good morning,

    I've paid 17500 since friday, but up till now, i've not been credited with the Bulk Sms, if you cannot credit, kindly send my my money to me. Let me find my level from another place, it seem you people are not taking your customers very serious again.

    All contact number switched off since, no way to communicate,
    all e-mail to you customers care, no response.

    engineerboat@yahoo.com, phone number 07031167891

    ReplyDelete
    Replies
    1. I've paid 17500 since friday, but up till now, i've not been credited with the Bulk Sms, if you cannot credit, kindly send my my money to me. Let me find my level from another place, it seem you people are not taking your customers very serious again.

      All contact number switched off since, no way to communicate,
      all e-mail to you customers care, no response.

      engineerboat@yahoo.com, phone number 07031167891

      Delete
    2. Dear Customer,

      Your account has been credited. Many apologies for the late response.

      Please note that our support desk is available only on Mondays - Fridays.

      Thank you

      Delete
  65. @ Deborah Olakojo,

    I'm still expecting urgent reply to my post,

    This is getting out of hand, as no reply is coming forth from your end, which is not good

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. Many apologies for the late response.

      Thank you

      Delete

  66. Below is your transaction details:
    Transaction Date: 10/10/2015 12:00:00 AM
    Transaction Type: Domestic Transfer
    Transaction Ref: 011057151010002040000045676759
    Sender: 3018741677
    Receiver: 1010779719
    Currency: NGN
    Amount: 17500
    Description: engineerboat@yahoo.com
    Please find attached your transaction receipt.

    ReplyDelete

  67. Below is your transaction details:
    Transaction Date: 10/10/2015 12:00:00 AM
    Transaction Type: Domestic Transfer
    Transaction Ref: 011057151010002040000045676759
    Sender: 3018741677
    Receiver: 1010779719
    Currency: NGN
    Amount: 17500
    Description: engineerboat@yahoo.com
    Please find attached your transaction receipt.

    ReplyDelete
  68. please i bought sms unit on the 23/10/2015 in zenith bank after sending the money i have not got my sms unit in my account and i went bank to bank to confirm if there a mistake and they confirm that everything is correct and the money is alredy in the account but why is that i have not got alert of my sms unit in my account. i paid the sum of #1,800.00, please you should try and rectify it.

    ReplyDelete
  69. seriously it unethical i have been waiting for my sms unit for three days now and still yet nothing is been done. you guys need to step up cause i will not be happy for my money to just go like that it not fair

    ReplyDelete
  70. Email: kleezyworld@gmail.com
    Phone: 07066955835

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. The bank posted an incomplete email address this caused the delay. Please accept our sincere apologies.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  71. Pls can you improve on your phone manners. Always difficult to get a response.

    i have tried to send sms to 6946 numbers but it says insufficient units even when i have over 7000 units

    i have made some additional payment but it has not bin activiated

    dgworldster@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Many apologies for the late response.

      Please ensure that the message content is not more than a page (160 characters), if so, you will be charged in multiples of the pages. When sending to foreign numbers charges ranges from 3-12 units, this may also be a factors preventing the message from delivering.

      Many apologies for the inconveniences experienced.

      Warm regards.

      Delete

  72. hi
    change of email and can pay into your account through internet banking and be credited immediatetly?
    name oluwabamise johnson
    email used when registered jayjayid@yahoo.com
    change to jayjayid1@yahoo.com
    reply urgent
    thanks
    bamise

    ReplyDelete
    Replies
    1. Dear Customer,
      It is impossible to change an existing email address on our platform, all you can do is register the new one like you did earlier.

      Then use the new email address as depositor's name when making cash deposits to the bank. The account you have used will be automatically credited.

      Thank you for choosing Smslive247

      Regards

      Delete
  73. i made online payment with my zenith bank atm and yet i was not credited even when i was debited and got debit alert.

    my username is ronaleneng@gmail.com

    i did the first payment on 6/11/2015 for 500 units and was not credited even now i just did one for 1500 units and was debited and not creditted . PLEASE HOW DO I GET MY UNITS OR MY REFUND........THIS SHOULD BE TREATED URGENTLY OOO

    ReplyDelete
    Replies
    1. i used the card on your site and yet i was not credited..Abeg make una credit me ooo...

      Delete
    2. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  74. Good evening. Can we please go back to the account number payment. I have been trying to pay with your "paydirect" all week @zenith back Kubwa and the platform has been down all week. Plus that even the only bank that knows about smslive247 paydirect cos I have been to other banks and nothing. You shouldn't have cancelled the account numbers.

    ReplyDelete
    Replies
    1. Dear Customer,

      We have not cancelled that mode of payment, our account details are still listed on the site you can pay into any of them, using your email address as the depositor's name and your account will be credited as soon as your payment is received.

      Thank you.

      Delete
  75. Rejected Numbers

    I've been sending many sms today but it returning back to me rejetected, Any explanation for this please. URGENT REPLY
    tHANKS

    ReplyDelete
  76. Good Evening,
    I;ve been sending SMS since morning, but majority are returning to me rejected, any reasons for this as those Messages are URGENT.

    URGENT RESPONSE PLS

    ReplyDelete
  77. Dear Customer,

    We are currently working on this problem with the MTN it will be resolved as soon as possible.

    Thank you

    ReplyDelete
  78. Good Morning,

    There is an issue this morning and i dont know how you can resolve it,

    I sent a sms (374 units) it did not reflect in the sent sms, i have to send another 374 units sms, it still did not reflect in the sent sms, i have to send another 1 sms unit, which now reflects.

    Kindly resolve this issue, and what next to do about this sms not sent issue.

    ReplyDelete
    Replies
    1. Dear Customer,

      Please give us your email address, so that we can investigate further.

      Thank you

      Delete
  79. Replies
    1. Dear Customer,

      Your messages appears in the sent message menu, and they have been delvered you do not need to keep resending as you will be charged each time you do.

      An extract of it is has been sent to your mail box.

      Thank you.

      Delete
  80. I am having problems with purchasing sms. I followed the instructions you gave using my ATM Card as means of payment. the money was withdrawn from my bank account but my sms credit with you has not been credited till date. my email account is breakthroughparishareazone@gmail.com.
    pls do the needful.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  81. can i credit my account through online banking.

    ReplyDelete
    Replies
    1. Dear Customer,

      You can credit the account via internet banking, your email address should be included in the remarks, for easy identification and swift crediting.

      Thank you

      Delete
  82. I made payment with my gtb atm twice today. The first was not credited while the second was credited. I've complained and nothing has been done yet. I went ahead to send bulk sms and all the mtn numbers were rejected. I must say I'm really disappointed. I just wasted my money.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly give us your email address on our platform for further investigation.

      Thank you.

      Delete
    2. Dear Ademola,

      Your account has been credited with the second payment. Your message was rejected because of the senderID '3D CAD' MTN Nigeria does not allow mixing Alphabets with numbers.

      Many apologies for the inconveniences experienced.

      Regards

      Delete
  83. i made a payment at in diamond bank account but my account is yet to be credited.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly provide the details of the payment, Amount, depositor's name and Teller number.

      These will help in searching out the payment and crediting your account.

      Thank you

      Delete
  84. this is so annoying, I needed this so fast, but I was disappointed, I made the payment through my ATM card but didn't get anything, pls do something in time or you refund my money.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly give us your email address on our platform.

      We will search out the payment and credit you.

      Thank you

      Delete
  85. I bought #1000 worth of units on 12/12/15 using my first bank verve card,it was successful but i've not been credited with the units. My account is keluma33@yahoo.com, 07064557019. Please reconcile the situation. Thank you.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  86. I sent 2 pages sms to 55 contact and 222 sms units was deducted from my account which was supposed to be 110 sms units. on Jan.1, 2016. please correct the error and restore my credits.

    ReplyDelete
  87. Dear Customer,

    Kindly provide your email address on our platform for further investigation.

    Regards

    ReplyDelete
  88. equationcomputer@gmail.com.

    I want to send mail to Japan and India. others countries as well.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly check our 'Coverage list'at the bottom of our website to view the countries supported.

      Thank you

      Delete
  89. I made a deposit of #2000 (two thousand naira) in to your Zenith bank account yesterday January 18, 2016. My account has not been credited at all. Please I need to send some SMS right now. Please, don't get me disappointed!

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. Please always use your complete email address as depositor's name to avoid this kind of delay next time.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  90. Please message not sent and delivered again with my account clicktechng@gmail.com.
    The subaccounts i had created that worked well before are not working again as well. Even sending from my account on your site through.my portal also not sent and delivered

    ReplyDelete
    Replies
    1. Dear Customer,

      A check on your account shows that the last time messages were sent on your account was 13th December 2015, even though the delivery reports shows 'ACEPTD', the messages delivered successfully, just that there was a problem with MTN network at that time when delivery report failed to update.

      The issue had long been resolved and you can continue to send your messages.

      Feel free to reach us on our support lines 08099999247 or 08096504224 should you have any complaint or enquiry.

      Regards.

      Delete
  91. Good Morning, pls i am trying to buy sms at the moment but i am not getting the option to pay and load my card details. pls what do i do?

    ReplyDelete
  92. Dear Customer,

    Kindly change the browser you are currently using, it could be a browser delay.

    Thank you

    ReplyDelete
  93. hello, today i made a transaction for 5000 units using my GT mastercard but i was credited with 4743 units instead of 5000 units.
    Also i tried to create a Reseller Store and i have set the Name Servers on my domain to the required settings(ns1.idevworks.net, ns2.idevworks.net) but the system was given error and my account have already been charged 1000 units for the creation of the Reseller Store. Kindly help to rectify this issues.
    My account email is: debs_4u2k5@yahoo.ca

    Thanks.

    ReplyDelete
  94. Dear Customer,

    Kindly state the amount you were debited on the transaction for further investigation.

    The domain name you tried linking is not registered yet, kindly register the domain and try reconnection.

    Thank you

    ReplyDelete
  95. Dear Deborah, i paid in N1,500.00 on Friday for SMS but up till now the account has not been credited and i have urgent SMS which i have to deliver tomorro been Tuesday please help me to rectify the problem to avoid disappointing my customer pls.

    Detail of the payment are:

    Bank : Zenith Bank
    email: ada_zion2009@yahoo.com
    amount: N1500.00
    my number: 07036831320
    Deposit Slip: 346829

    i will be grateful if you rectify it today pls.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
  96. Dear Deborah, i paid in N2968.87.00 on today for SMS with my mastercard but up till now the account has not been credited and i have urgent SMS which i have to deliver today please help me to rectify the problem to avoid disappointing my customer pls.

    Detail of the payment are:

    Bank : Zenith Bank
    email: ronaleneng@gmail.com
    amount: N2968.87
    my number: 08067125567
    transaction ref no in my debit alert:76242826

    i will be grateful if you rectify it today pls.

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited.

      We appreciate your patronage.

      Thank you for choosing smslive247!

      Delete
    2. Hello! Deborah.

      I bought some units (400 units) at N913.50 using GTBank MasterCard this morning around 08:45am but up-till now my account has not yet been credited with the units and I have an urgent need of using them. Plz treat ASAP.

      Thank You

      Account email: ibnhayat05@gmail.com

      Delete
    3. Dear Sadiq,

      Your account has been credited. Many apologies for the delay.

      Regards

      Delete
  97. Attention Customer Care/Account Officer

    On Thursday 24th of March, 2016 payments (N10,000.00) were made ONLINE from a Diamond Bank Account (SARAH IHEDINMA EGBETADE) to your Zenith Bank Account: 1010779719 on behalf of (lfcbwari@gmail.com) and we were not credited. SEVERAL CALLS were made to your lines the following day yet no response. Even as at yesterday 31st of March, an SMS was sent in respect to that to your line, yet no response. PLEASE this requires urgent attention for prompt response. And sincerely to keep customers in this kind of competitive market, you have to IMPROVE YOUR CUSTOMER RELATION DEPT. (IF ANY ANYWAY) Thank you.

    ReplyDelete
    Replies
    1. Dear Customer,

      Many apologies for the delay in crediting your account, it was due to the fact that your email address which was supposed to be included in the 'Narration' of the transfer was not included thereby leaving us with no means of detecting the owner of the transaction and our phones are not programmed to receive text messages.

      To avoid this kind of delay in the future, kindly include your email address in the 'Remarks' or send a mail to info@smslive247.com, your request will be treated with utmost urgency.

      Regards

      Delete
  98. Kindly credit my account (favourakinremi@gmail.com). the payment was made today and I am yet to get alert. The teller number is 8115330 - Eco bank #1,000. Thank you

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been credited. Please use your email address as depositor's name always, instead of your personal name to avoid this kind of delay in future.

      Regards.

      Delete
  99. a3isalink@yahoo.co.uk8 April 2016 at 13:45

    good day.
    please how do i see all my sent messages on my account. please help me.
    i have tried to search and its displaying nothing
    thanks

    ReplyDelete
  100. Dear Customer,

    To view your sent messages, click on 'Sent Message' on the left side of your account, insert the date and click on search. Your messages will be displayed.

    For more information, please contact info@smslive247.com

    Thank you.

    ReplyDelete
  101. Is there any way to know which number(s) failed to send in my bulk SMS?

    ReplyDelete
  102. Dear Customer,

    The only way there is, is to cross-check your bulk numbers against the ones listed on the delivery report on the sent message page.

    Just login to you account, click on 'Sent Message' and select the date the message was sent and click on the batch number when the page loads, all phones numbers sent to will be displayed. You can then cross check.

    Please contact info@smslive247.com for more info.

    Regards

    ReplyDelete
  103. I need to purchase bulk SMS URGENTLY using my mastercard but the page for card details is not coming up. Today is public holiday and no bank is open. Kindly respond asap. Thank you

    ReplyDelete
  104. Dear Customer,

    please forgive the tardy reply.

    You can pay for SMS with your card via webpay by clicking on the link 'Buy SMS' located at the top-right corner of the website.

    You can also pay with you card by visiting Quickteller.com/idevworks.

    Hopefully you will find this information useful and we remain at your disposal if you require any further clarification or assistance.

    Regards.

    ReplyDelete
  105. Good evening, i just purchased 400 unit of sms using my fcmb atm card online. No unit has been credited to my account as my balance still remains 13. time of purchase 11.07pm amount deducted N913.50. please treat urgently, log in Email: kooffrehbassey@hotmail.co.uk

    ReplyDelete
  106. Dear Customer,

    Your account has been credited.

    We appreciate your patronage and apologise for any inconvenience caused by the delay.

    Thank you for choosing smslive247!

    ReplyDelete
  107. Dear smslive, good aftenoon. pls i wanted to send bulk sms with my account, a message keep on coming, take a moment to verify your phone. I click okay but i did not get any confirmation code on my phone as text message. Kindly look into this as soon as possible to allow me send my message. adewoyefioye@yahoo.com, 07025018312. Thanks

    ReplyDelete
  108. Dear Customer,

    We are terribly sorry for the inconvenience you have experienced with regards to verifying your number.

    Kindly log in to your account.

    You should receive the code once you login.

    Please feel free to mail back if you encounter any further challenge.

    Thank you for choosing SMSLive247!

    Regards,

    ReplyDelete
  109. Good day, I am trying to open an account but need a passcode. Your phone lines do not connect, and when they do, no one is online to pick the calls. That is a very bad first impression, thanks.

    ReplyDelete
  110. Dear Customer,

    Kindly forward the following details in order to start your registration:

    1. A valid means of identification i.e. Information page of your international passport, voter's card, driver's license or national id card.

    2. The email address you want to register on our platform.

    Anticipating your reply.

    Regards,

    ReplyDelete
  111. I sent in all details for a new account. I waited for ages for my PASSCODE. I did a routine check on my email one evening after work, only to see the passcode sent to my email in the morning with a 20 minutes expiration code!
    Why email such urgent stuff when you have my phone number? I HAVE BEEN BEGGING FOR A RESEND FOR THE PASSCODE SINCE BUY U GUYS HAVE KEPT MUTE..
    unclemaths@ yahoo.com

    ReplyDelete
  112. Dear Customer,

    Please call support line on 0809 999 9247 for more information.

    Thank you.

    ReplyDelete
  113. I payed with my atm debit card (Mastercard)this afternoon and my account has not been credited and the money has been deducted from my account

    ReplyDelete
  114. And the support line 08099999247 is not available

    ReplyDelete
    Replies
    1. Dear Customer,

      The Bulk SMS platform works for an up-time of 24 hours in 7 days.

      But the Customer service department works five days in a week (Mondays-Fridays, 8:30am-8:30pm).


      If up till this moment your account has not been credited, please forward your registered Email Address.

      Please forgive the tardy reply.

      Awaiting your reply.

      Regards,

      Delete
  115. Hello Good morning. My name is Daniel Ikediashi. I sent an sms to couple of people. Sice about 10am. iT has not delivered. Kindly help me look into it. Those messages are important. Thank you.

    ReplyDelete
  116. Dear Customer,

    Please forward your Email Address and the Sender ID of the SMS to info@smslive247.com.

    This wil enable us decipher the issue with SMS sent.

    Regards,

    ReplyDelete
  117. good morning.
    i hace beeen having difficulties accessing your server in sending sms for some days now.
    once the login page comes and i login, the page will bring an error message
    The connection was reset

    The connection to the server was reset while the page was loading.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

    what is happening to your server?
    please kindly help fix this. Thanks

    ReplyDelete
    Replies
    1. Dear Customer,

      If you are still experiencing this issue, please change your web browser.

      Forgive the late reply.

      Thank you for choosing SMSLive247!

      Regards,

      Delete
  118. I DID NOT SEE MY OWN COMMENT, MY MESSAGES ARE NOT GOING AND YOUR CHARGING ME WHY NA?

    ReplyDelete
  119. Dear Customer,

    Please forward your Email Address and the Sender ID of the SMS to info@smslive247.com.

    This wil enable us investigate.

    Regards,

    ReplyDelete
  120. please, i want to verify my account mot yet receive any message on my Mtn line

    ReplyDelete
  121. Hello, Please i want to open an account for someone it is asking for a passcode, Kindly give me a passcode to work with

    ReplyDelete
    Replies

    1. Dear Customer,

      Kindly forward the following details to info@smslive247.com in order to receive the pass code for registration:

      1. A valid means of identification i.e. Information page of your international passport, voter's card, driver's license or national id card.

      2. The email address you want to register on our platform.

      Anticipating your reply.

      Delete
  122. Good day Madam,
    I've notice that I no longer recieve alert or d msg sent reflecting in my line. Is my line blocked? What could be the problem? THEVISIONANDMUSIC@GMAIL.COM

    ReplyDelete
  123. Dear Customer,

    Your number is on MTN DND (DO-NOT-DISTURB) list. That is why the message is not delivering to the number. Numbers on DND will only receive bank alert and phone to phone SMS until the owner(s) of the number(s) contact MTN to resolve it.

    Hope this helps, we remain at your disposal if you need further assistance.

    Regards,

    ReplyDelete
  124. Is it that you guys are tired of having customers. What is this with Registration opening hours being Monday to Friday. This is so disgusting

    ReplyDelete
    Replies
    1. Dear Customer,

      Many apologies for the delay. Please call 08096504224 for swift assistance.

      Thank you

      Delete
  125. my business has been so compromised in the weekend because i was unable send mails. I do not understand all these number verification issue that won't just let me send mails. I did what the prompt requested but it still won't go thru as I could not get the so called confirmation message. I would appreciate if this is dealt with asap.
    My mail is maxyflash@yahoo.com and phone number is 08066760678.
    i am not impressed with this pls.

    ReplyDelete
  126. Hello Stanley,

    Many apologies for the unsatisfactory service received. The number verification is installed to prevent your account from being accessed by unauthorised users and the will be happening every 120 days. Your phone number is on DO not disturb that is why you have not been receiving all the codes sent to you. please call any of our support lines to receive the code via voice if you are not getting the text sent to you.

    Thank you

    ReplyDelete
  127. Pls I need help I bought units using my ATM bt till nw I have nt been credited I need help

    ReplyDelete
    Replies
    1. Dear Customer,

      Please send this as a mail to info@smslive247.com, you will receive a response immediately.

      Thank you

      Delete
  128. I have been trying to verify my number for a while now. I am not getting any sms for verification

    ReplyDelete
  129. I FUND MY ACCOUNT THIS AFTERNOON USING MY ATM, I'VE BEING DEBITED BUT MY SMS ACCOUNT HAS NOT BEEN CREDITED YET..mosesofnew@gmail.com

    ReplyDelete
    Replies
    1. Dear Customer,

      Your account has been funded. We appreciate your patronage.

      Thank you.

      Delete
  130. Hi I am having a challenge, of sending a message. whenever I send a message it will said rejected and I dont know what is the problem. my unit is also charge whenever I send any SMS.

    ReplyDelete
    Replies
    1. Hello Gidiyo,

      Thank you for contacting us.

      Kindly send the email address you registered on our portal, to info@smslive247.com for further investigation. You will be refunded units if the messages were affected by Do Not Disturb.

      Best regards

      Delete
  131. Good morning, I'll like to know why a single SMS page that I sent today was delivered to some numbers twice?.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly give us your email address for further investigation.

      Thank you.

      Delete
  132. Good morning, I'll like to know why the bulk SMS that sent since 7days till date has not bin delivered yet. Pls this is annoying.These are important Sms sent for an urgent reasons but wasn't yet delivered. D organisation is not just happy about this.

    ReplyDelete
    Replies
    1. Dear Customer,

      Kindly provide your email address on our portal for further investigation.

      Thank you.

      Delete
  133. why are units charged for rejected sms not refunded?

    ReplyDelete